Can You Get a Refund for Postponed Events?

Someone’s raging against the machine. It’s a fan of rage against the machine.

An Oakland man paid $600 for two tickets to see a Rage Against the Machine concert which, for obvious reasons, has been postponed indefinitely. But Ticketmaster, from which he bought the tickets, has changed its refund policy recently to provide refunds only to concerts that have been cancelled and won’t provide a refund for a concert that is postponed, so the ticket holder filed a class action lawsuit against Ticketmaster.

It’s one of a growing number of lawsuits brought by event ticket holders, including ticket holders of Major League Baseball games who’ve grown tired of waiting to hear when or if the games will be rescheduled. Legally, a ticket is a contract. You pay money for the privilege of attending an event and you agree to the terms of sale, which includes when—or if—you can get a refund.  No matter who’s legally right, the entities being sued may decide that keeping the money of their fans—you know, the ones who pay their salaries—is a bad idea and may settle so fans anger doesn’t outlast the pandemic shutdown.

From The Judge Group, I’m Amy E. Feldman for KYW News Radio.

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